Cleaner PT
Key Purpose
Janitors keep assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Success Criteria
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Maintain clean work area
- Follow all company procedures, policies, and rules
- Take direction and respond to supervision
- Communicate with the lead, supervisor, co-workers, managers, and customers professionally
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems and the environment
- Instill trust
Key Areas of Collaboration and Influence
- A solid commitment to the guest experience
- Always remember safety first
- Build respectful relationships with all teammates and guests
- Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
- Coordinate activities with other internal departments
- Participate in team meetings
Ideal Candidate Experience
- No previous cleaning experience is required
- Understand that safety is a top priority and comply with all safety rules, policies, and procedures
- Must be a team player and committed to working in a quality environment
- Demonstrates exceptional customer service skills
Physical Demands & Work Environment
- Stand 33%
- Walk >66%
- Sit
- Use of hands and fingers to touch, handle, grip, feel, grasp
- Reach above shoulders
- Push/pull and grasp with hands and arms 33-50%
- Climb or balance
- Scoop, kneel, crouch, or crawl
- Perform repetitive tasks
- Frequently lift 0-10 pounds
- Occasionally lift up to 25 lbs.
- Occasionally lift up to 50 lbs.
- Must be able to work under pressure and time deadlines during peak periods
HSEQ Compliance
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
About the Role
ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.