Clean Energy Program Manager, Mass Markets EE/BE Programs

Responsibilities

• Track and oversee program activity, including maintaining situational awareness of the status of key projects, participating contractors, and measures.
• Proactively follow up on stalled projects and keep forecasts and pipeline information accurate and up to date.
• Oversee the work of the implementation contractor as they process applications, conduct inspections, complete engineering reviews, and generally oversee thousands of projects as they meet milestones and are ultimately closed out and paid.
• Oversee administrative aspects of these programs including participating contractor performance, budget, and timely and accurate incentive payments and reporting.
• Manage internal and external staff, strategic partnerships, multidisciplinary teams, and a contractor network.
• Speak publicly on behalf of Multifamily programs.
• Provide exceptional customer service.
• Track goal achievement and report results to leadership.
• Perform other related tasks and assignments as required.

Qualifications

• Required Education/Experience: Bachelor's Degree and 5 years of work experience in leadership/management roles or Master's Degree and 2 years of work experience in leadership/management roles.
• Preferred Education/Experience: Master's Degree and 2 years of work experience in leadership/management roles.
• Relevant Work Experience: Proven interpersonal skills and the ability to drive results through collaboration with stakeholders, strong oral and written communication skills, sound logic and analytical skills, demonstrated planning and organizational skills, and the ability to see the big picture as well as attention to detail, demonstrated behaviors that promote a safe work environment, continuous improvement, and diversity through an awareness of inclusiveness of thought and ideas, demonstrated flexibility to handle multiple assignments and deadlines, ability to make decisions in real-time, under pressure, and comfortable working in a dynamic and fast-paced environment, demonstrated agility and flexibility to deal with ambiguity, proficient in Microsoft Office (Word, PowerPoint, Excel), experience in energy efficiency, demand management, demand response or other competitive, market driven utility programs, including project and process management experience, experience managing and building relationships with key market actors, partners, and contractors, demonstrated experience analyzing information, both technical and financial, and making recommendations based on that information, experience with the multifamily customer segment.
• Physical Demands: Sit or stand to answer a phone for the duration of the workday, sit or stand to use a keyboard, mouse, and computer for the duration of the workday, possess manual dexterity and the ability to use hands for the duration of the workday, stand to use/operate office equipment for the duration of the workday.