Clayton Homes Construction Project Manager - Ringgold, VA

About the role

The Construction Project Manager is a vital member of the company, reporting to the Home Center General Manager. This position assists the retail team in ensuring timely completion of construction while providing world-class service. The role involves overseeing all stages of construction in the field, including construction management, permitting, walk-throughs, and coordinating service.

Responsibilities

• Oversee the construction phase for all current projects.
• Schedule all contracted work.
• Follow up with contractors and customers for service calls.
• Pull permits for construction projects.
• Conduct walk-throughs with customers.
• Manage the Home Center’s Net Promoter Score (NPS) for customer service.
• Schedule set-up, delivery, and other service-related items.
• Follow up with customers using various contact methods.
• Merchandise the retail location and homes, including moving furniture, décor, and cleaning homes.
• Actively partner with the manager on all exceptions and questions.
• Protect company assets.
• Participate in sales meetings and other company events.
• Assist during marketing promotions and events as needed.
• Contribute to a positive team environment.
• Assist other Sales Professionals as needed.
• Work cooperatively and collaboratively in a team environment, assisting with miscellaneous duties as required.

Requirements

• Strong verbal communication skills.
• Knowledge of construction.
• Strong customer relations skills.
• Ability to excel and contribute in a team environment.
• Reliable and dependable attributes.
• Strong organizational and time management skills.
• Intermediate computer skills.
• Ability to learn and operate company software.
• Excellent phone skills.
• Ability to learn a general understanding of the retail environment.
• Professional demeanor and appearance.
• Ability to lift and move furniture, promotional items, etc.
• Ability to pass a criminal background check as well as a post-offer drug screen.
• Two-year degree is preferred.

Benefits

• Base salary.
• Flexibility to create a custom health, dental, and vision benefits package for full-time team members.
• Competitive 401K programs with investment options and company matching for full- and part-time team members after one year.
• Paid parental leave.
• Employee Assistance Programs.
• Paid time off and paid holidays.
• Paid volunteer time through the Clayton Impact program.
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational well-being.
• Home Centers are closed on Sundays for a balanced working environment.