Class C Service Technician

What You'll Do

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
• Diagnose cause of malfunction.
• Complete all work according to the applicable safety requirements.
• Road-test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time clocking procedures.
• Document work performed on repair order and document test procedures/results.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
• Provide and maintain an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
• Return special tools to proper place.
• Use shop supplies and materials in a practical and economical manner.
• Participate in and utilize technical training as assigned by management.
• Review the technical bulletins and other publications as assigned by management.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision: Lube and Maintenance Services, Engine Repair, Suspension/Steering Repair, Brake Repair, Heating and A/C Repair (Optional)
• Certification/Training: Manufacturer certified in all areas listed above
• Minimum of 1 ASE certifications (Should be an ASE Master Technician)
• Customer Pay Proficiency Level: Greater than 100% Customer Pay Repairs
• Automotive Technical Knowledge – Three to five years’ experience
• Acceptable driving record and a valid driver's license in your state of residence