Claire's PT Key Holder ( Orland Sq Mall)

About the role

Join the team at Claire’s, where we celebrate self-expression, creativity, and the latest trends. This part-time manager opportunity is perfect for someone who thrives in a fast-paced retail environment, loves engaging with customers, and is passionate about driving sales.

Responsibilities

• Crush sales goals by delivering exceptional customer experiences, upselling accessories, and promoting current offers to drive revenue.
• Become a piercing expert through comprehensive training, conducting piercings, educating customers on aftercare, maintaining a sterile environment, and addressing questions or concerns.
• Maintain an Insta-worthy store with visually appealing displays, organized inventory, and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy environment.
• Stay updated on the latest fashion and social media trends to help customers find their perfect style and boost sales.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating shareable moments.

Requirements

• At least one year of retail experience, ideally with leadership or sales-driven responsibilities.
• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completed some high school; retail management experience is a plus.
• Physical ability to stand during shifts, lift 11-35kg (25-75lbs), bend, stoop, reach, and climb ladders or step stools.
• Passion for helping customers express themselves and providing excellent service.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and able to work independently when needed.
• Passion for fashion and staying up-to-date with the latest trends.
• Ability to create curated fashion looks with products during shifts.

Skills

• Sales-driven with a goal-oriented mindset.
• Social and digital savvy, with knowledge of current trends and viral content.
• Customer-first mentality, focused on confidence and empowerment.
• Team player with a positive attitude and willingness to learn.

Benefits

• Epic employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in a fun, fast-paced, inclusive, and supportive environment.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states.
• In Washington State, employees accrue paid sick time at a rate of 1 hour for every 30 hours worked.

Compensation will be at or above the legally mandated minimum wage for the location, with final pay determined by factors such as experience, education, certifications, skills, and geographic location.