Claims Supervisor II - Commercial Auto - BI

About the role

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Claims Supervisor II - Commercial Auto - BI to join our team.

Summary

Supervises claims adjusters and technical support staff to manage the day-to-day handling and settlement of claims, the processing and tracking of documents, making payments, tracking trends and communicating with underwriting.

A typical day will include the following:

• Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims.
• Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met.
• Assures that department targets for customer service quality and priorities are met.
• Participates in the hiring, training, evaluation and development of the claims staff.

Responsibilities

• Supervises the day-to-day activities of a claims handling unit.
• Oversees the investigation of insurance claims.
• Ensures corporate claims handling procedures and priorities are followed.
• Meets budget and productivity requirements.
• Meets department targets for customer service quality and priorities.
• Participates in the hiring, training, evaluation and development of claims staff.

Requirements

• High School Diploma.
• Bachelor's degree from a four-year college or university preferred.
• 10 plus years related experience and/or training; or equivalent combination of education and experience.
• Associate in Claims, CPCU or other industry related studies.
• Experience with Windows operating system.
• Basic word processing skills.

Pay

National Range: $114,408.00 – $148,058.00. Ultimate salary offered will be based on factors such as applicant experience and geographic location.

Schedule

We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team. Remote consideration will be given to qualified candidates located outside of the primary geographic region.

Benefits

• Comprehensive benefit package, which includes tuition reimbursement and a generous 401K match.