Claims Supervisor

Responsibilities

• Manages, reviews, and resolves claims, including determining course of action, developing arguments, addressing claimants' rebuttals, conducting preliminary negotiations, and preparing and issuing notices to claimants and other third-parties.
• Manages administrative, financial, accounting, and reporting functions for claims.
• Assists in overall case resolution strategies, settlements, and litigation support.
• Authorizes appropriate payment or refers claims to investigators for further review.
• Analyzes and identifies trends and provides reports as necessary.
• Provides input for forecasting and planning activities.
• Generates risk analysis reports for management.
• Monitors and participates in quality control and reviews.
• Manages and monitors all high-exposure and complex files.
• Oversees operational management of the Claims Department, including overall productivity, efficiency, and accuracy.
• Provides expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing, and adjusting claims.
• Directs claims staff hiring, oversight, coaching, and training.
• Manages BI claims, including litigation management and settlement negotiations.

Requirements

• High school graduate or equivalent required.
• AA degree or some college preferred.
• Two to three years of claims experience preferred.
• Working knowledge of Google and Google Sheets.
• Maintain any credentials required to perform functions.
• Claims handling background along with leadership/supervisor experience.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan.
• Stock purchase plan.
• Paid time off.
• Life insurance.
• Disability plans.
• Other optional supplemental coverage.