Claims Supervisor

This role is available for both remote and hybrid work arrangements.

About CorVel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. Founded in 1987 and publicly traded on the NASDAQ since 1991, CorVel invests in human capital and technology to deliver innovative and integrated solutions. With over 4,000 employees across the United States, CorVel embraces core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT!).

Responsibilities

• Supervises WC claims staff in their day-to-day operations
• Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions
• Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
• Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval)
• Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues, and service account instructions
• Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests
• Participates in customer claim reviews and presentations
• Travels overnight and attends meetings if required
• Performs additional duties as assigned

Requirements

• Bachelor's degree or a combination of education and related experience
• Demonstrated public speaking skills
• Minimum of 5 years’ claims handling experience
• Knowledge of Workers’ Compensation required
• Current license or certification in Workers’ Compensation claims must be maintained throughout employment with CorVel
• State Certification or license as an experienced claims adjuster

Skills

• Excellent written and verbal communication skills
• Ability to assist team members in developing knowledge and understanding of claims practice
• Effective quantitative, analytical, and interpretive skills
• Strong leadership, management, and motivational skills
• Demonstrated, strong customer service skills
• Ability to maintain composure under pressure and communicate diplomatically across various channels, including telephone, email, and written correspondence
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
• Strong interpersonal, time management, and organizational skills
• Ability to work both independently and within a team environment
• Knowledge of the entire claims administration, case management, and cost containment solutions as applicable to Workers’ Compensation

Pay

CorVel uses a market-based approach to pay, with salary ranges varying by location. Factors considered include federal, state, and local minimum wage requirements, geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. For leveled roles, new hires may be slotted into a different level based on assessment during the interview process, impacting the salary range.

Pay Range: $73,345 - $113,247

Benefits

A comprehensive benefits package is available for full-time regular employees, including:

• Medical (HDHP) with Pharmacy
• Dental and Vision
• Long Term Disability
• Health Savings Account and Flexible Spending Account Options
• Life Insurance, Accident Insurance, and Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K and ROTH 401K
• Paid time off