Claims Specialist, Workers Compensation - West Region
Liberty Mutual Insurance · Scottsdale, AZ · 1 wk ago
Customer ServiceFull-time
About the role
Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [specific role] team. This position offers a competitive salary, flexible work arrangements, and a range of benefits including a top-notch retirement plan and continuous improvement opportunities.
Responsibilities
- Manage customer interactions to ensure high satisfaction levels
- Resolve claims efficiently while maintaining compliance with company policies
- Collaborate with cross-functional teams to enhance service delivery
- Contribute to the development and implementation of innovative solutions
Requirements
- Bachelor’s degree in related field
- Minimum 3 years of relevant experience in claims handling
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Excellent interpersonal and customer service skills
- Ability to handle stressful situations calmly and professionally
- Knowledge of industry regulations and standards
Skills
- Claims handling expertise
- Technical proficiency in software tools
- Strong analytical and decision-making abilities
Benefits
- Comprehensive health, dental, and vision coverage
- Paid holidays, vacation days, and sick leave
- Flexible work schedule options
- Annual performance-based bonuses
Pay
- Competitive salary based on experience and qualifications
Schedule
- Full-time position
- Standard business hours