Jobs · Customer Service · Arizona

Claims Specialist, Workers Compensation - West Region

Liberty Mutual Insurance · Scottsdale, AZ · 1 wk ago
Customer ServiceFull-time

About the role

Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [specific role] team. This position offers a competitive salary, flexible work arrangements, and a range of benefits including a top-notch retirement plan and continuous improvement opportunities.

Responsibilities

  • Manage customer interactions to ensure high satisfaction levels
  • Resolve claims efficiently while maintaining compliance with company policies
  • Collaborate with cross-functional teams to enhance service delivery
  • Contribute to the development and implementation of innovative solutions

Requirements

  • Bachelor’s degree in related field
  • Minimum 3 years of relevant experience in claims handling
  • Strong problem-solving and communication skills
  • Proficiency in Microsoft Office Suite

Qualifications

  • Excellent interpersonal and customer service skills
  • Ability to handle stressful situations calmly and professionally
  • Knowledge of industry regulations and standards

Skills

  • Claims handling expertise
  • Technical proficiency in software tools
  • Strong analytical and decision-making abilities

Benefits

  • Comprehensive health, dental, and vision coverage
  • Paid holidays, vacation days, and sick leave
  • Flexible work schedule options
  • Annual performance-based bonuses

Pay

  • Competitive salary based on experience and qualifications

Schedule

  • Full-time position
  • Standard business hours

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