Claims Specialist/Senior Claims Specialist-Alternative Markets

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results.

This position is based in our Alternative Markets division, which specializes in mono-line and/or multi-line primary programs on either a traditional guaranteed cost (Specialty Programs) or risk-sharing basis (Agency, Association or Group Captives). Alternative Markets focuses on niche programs.

About the role

We are looking for a Claims Specialist or Senior Claims Specialist to join our team. Job title and salary will be dependent upon the successful applicant's level of experience. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

• Investigates and maintains claims:
  • Reviews and evaluates coverage and/or liability to include tenders.
  • Secures and analyzes necessary information (i.e., reports, policies, contracts, releases, statements, or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.
• Establishes reserves and negotiates settlements within prescribed limits. Submits recommendations to supervisor when they exceed personal authority.
• Conveys complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
• Ensures that claims payments are issued in a timely and accurate manner.
• Ensures that claims handling is conducted in compliance with applicable statutes, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
• Provides technical advice to lower-level positions and other functional areas.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree or equivalent experience.
• Field of Study: Liberal Arts, Business, or a related discipline.
• Generally, 9 or more years of related experience.
• New York Labor claims experience strongly preferred.

Pay

Salary Range: $85,000.00 – $106,000.00

Benefits

We offer competitive benefits packages for full-time and part-time employees*.

• Full-time employees have access to:
  • Medical, dental, and vision coverage
  • Wellness plans
  • Parental leave
  • Adoption assistance
  • Tuition reimbursement
• Full-time and eligible part-time employees enjoy:
  • Paid Time Off and paid holidays
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Commuter benefits

*Excludes seasonal employees and interns.