Claims Specialist/Senior Claims Specialist
Mid-Continent Group, a subsidiary of Great American based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. We provide a broad selection of General Liability, Commercial Auto, Inland Marine, and Umbrella products.
About the role
We are seeking a Claims Specialist/Senior Claims Specialist to join our Claims Team. This position will work a hybrid schedule from downtown Tulsa, OK, or downtown Cincinnati, OH. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
- Manage a portfolio of complex, high-value commercial general liability and auto claims across the U.S.
- Lead investigations, evaluate coverage and liability, and drive resolution strategies.
- Represent the company in mediations, depositions, and trials.
- Collaborate with underwriting and marketing teams to identify trends and improve outcomes.
- Serve as a technical expert and strategic advisor within your line of business.
- Ensure compliance with all legal and regulatory standards.
- Offer expert advice to other members of your team on complex claim file management and demonstrate leadership across the organization.
Requirements
- 9+ years of experience handling general liability and/or commercial auto claims.
- Strong analytical skills and deep understanding of policy coverage.
- Excellent communication, negotiation, and organizational abilities.
- Bachelor’s degree in Business, Risk Management, Insurance, or related field (or equivalent experience).
- Professional designations (e.g., CPCU) are a plus.
Benefits
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Join a team where your expertise is valued, your voice is heard, and your career can flourish.