Claims Specialist II

Aon is looking for a Claims Specialist II to grow your experience with a globally respected firm, delivering innovative and effective solutions as part of our Travel Practice business group. This position includes 4 weeks of virtual training followed by a hybrid or 100% remote work schedule.

Responsibilities

• Review and service claims in accordance with plan provisions.
• Examine claim submissions and documentation to confirm coverage and assess claims.
• Review medical records, itineraries, and other documentation to make determinations.
• Proactively resolve claims within established standards.
• Communicate effectively with customers through verbal and written communication.

Requirements

• Prior claims adjudication experience.
• Active General Adjustor license for home state or designated home state.
• Experience in Travel Insurance is a plus.
• College education preferred or equivalent work experience.
• Successful completion of a 4-week training program required.

Skills

• Claims adjudication experience.
• Clear and professional written and verbal communication.
• Detail-oriented with the ability to manage time effectively.
• Ability to make decisions utilizing certificate of insurance and adjudication procedures.
• Prompt and courteous call handling to provide claims issue resolution.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) savings plan with employer contributions.
• Employee stock purchase plan.
• Long-term incentive awards at Aon’s discretion.
• Paid time off, including 12 paid holidays, 15 days of paid vacation per year, and paid sick leave as provided under state and local laws.
• Short-term disability and optional long-term disability.
• Health savings account, health care, and dependent care reimbursement accounts.
• Employee and dependent life insurance, and supplemental life and AD&D insurance.
• Optional personal insurance policies.
• Adoption assistance, tuition assistance, and commuter benefits.
• Employee assistance program with free counseling sessions.
• Two “Global Wellbeing Days” each year.

Pay

The salary range for this position (intended for U.S. applicants) is $55,000 to $60,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.