Claims Specialist

About the role

This is a 100% remote, full-time Claims Specialist position open to candidates in the United States. The role supports travel planning, reservations, traveler support, supplier coordination, itinerary, and booking workflows through accurate documentation, clear communication, and dependable follow-through.

Responsibilities

• Maintain accurate financial, billing, account, claims, payroll, or control records.
• Review transactions, documents, requests, or account information for completeness and follow documented procedures for discrepancies.
• Prepare reconciliations, reports, status updates, or supporting schedules to ensure financial activity is clear and traceable.
• Handle sensitive financial or personal information with appropriate confidentiality and limit access to approved business purposes.
• Coordinate routine follow-up with customers, vendors, employees, or internal teams and escalate exceptions requiring additional review.

Requirements

• Demonstrated ability to perform Claims Specialist work or closely related training/experience with reliable accuracy and follow-through.
• Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain a reliable internet connection and suitable private workspace for this remote position.

Skills

Relevant skills for this role include:

• Remote Collaboration
• Record Management
• Documentation
• Payment Tracking
• Data Accuracy
• Payroll Support
• Reconciliation
• Accounts Receivable

Pay

Base compensation: $40,000–$52,000 per year, depending on experience and demonstrated role alignment.

Schedule

Full-time, 100% remote within the United States.