Claims Representative - North Richland Hills, TX
What Will You Do?
Customer-focused, source of knowledge and comfort, desire to help, professional – Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.
No previous insurance or claims experience needed!
Responsibilities
- Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
- Explain policy coverage to policyholders and third parties.
- Complete thorough investigations and document facts relating to claims.
- Determine the value of damaged items or accurately pay medical and wage loss benefits.
- Negotiate settlements with policyholders and third parties.
- Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.
Minimum Qualifications
- Current pursuing, or have obtained a four-year degree
- Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
- Ability to make confident decisions based on available information
- Strong analytical, computer, and time management skills
- Excellent written and verbal communication skills
- Leadership experience is a plus
Pay & Benefits
Salary Range: $63,800 - $78,000 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc.
More information can be discussed with a member of the Recruiting team.
What We Offer
- A wide variety of ways to support you as a whole, both professionally and personally
- Commitment to your growth including opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives
- Exceptional benefits to nurture your personal life
- Incorporating encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings
- To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching
About the Role
Federated Insurance is dedicated to making lives better and seeks employees who share our core values of Equity, Integrity, Teamwork, and Respect. We provide an exceptional training program to equip you with the skills needed to assist clients effectively.
Requirements
We are seeking someone who possesses the skills to assist our clients through the claims process and to help them return to normalcy after a loss. No previous insurance or claims experience is required.
Qualifications
We are looking for individuals who are currently pursuing or have obtained a four-year degree, have experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields, and possess strong analytical, computer, and time management skills.
Skills
Strong written and verbal communication skills, ability to make confident decisions based on available information, and leadership experience are preferred.
Benefits
We offer a comprehensive benefits package that includes:
- Encouraging community engagement with paid volunteer time
- Opportunities for gift matching
- Comprehensive competitive compensation
- Enticing bonus programs
- Cost-effective health insurance
- Robust pension and 401(k) offerings
Pay & Schedule
The salary range for this position is $63,800 - $78,000, with pay varying based on job-related factors and individual experience, skills, and knowledge.
Benefits
We offer a wide variety of benefits to support your personal and professional growth, including:
- Internal mobility and career development paths
- Competitive compensation and bonus programs
- Cost-effective health insurance
- Robust pension and 401(k) offerings
- Paid volunteer time
- Gift matching opportunities