Claims Representative (IAP) - Workers Compensation Training Program, Long Beach, CA

About the role

Join Sedgwick, a company that helps people facing unexpected challenges. We offer a supportive work environment, career development, and a comprehensive benefits package.

Responsibilities

• Attend and complete a 4-week claims professional training program.
• Process and respond to incoming mail, emails, and other claim-related documents.
• Communicate effectively with injured workers, insureds/employers, medical providers, attorneys, and carrier representatives.
• Investigate new and existing claims by gathering relevant information.
• Determine coverage, compensability, and appropriate benefits.
• Document claims files and maintain claim-related action items.
• Prepare detailed reports and administer claim benefits.
• Participate in meetings and claim discussions.

Requirements

• High School Diploma or GED.
• Bachelor's degree preferred.
• 2 years of customer service experience or equivalent combination of education and experience.

Qualifications

• Strong Communicators.
• Empathetic.
• Multitaskers.
• Accountable.
• Structured Thinkers.
• Ambitious.
• Able to learn quickly.
• Team Collaborators.

Benefits

• Career development and promotional growth opportunities.
• Diverse and comprehensive benefits package including medical, dental, vision, 401k, and matching.
• Paid time off, disability, life insurance, employee assistance, flexible spending or health savings account, and other voluntary benefits.

Pay

The starting pay range for this role is $27.69/hr, influenced by a wide range of factors including skill set, level of experience, and cost of specific location.

Schedule

Onsite at Long Beach, CA.

Benefits

• Medical
• Dental
• Vision
• 401k
• Disability
• Life Insurance
• Employee Assistance
• Flexible Spending or Health Savings Account

Qualifications

• Education Requirement – High School Diploma or GED.
• Bachelor's degree preferred.
• 2 years of customer service experience or equivalent combination of education and experience.