Claims Representative

About the role

As our Claim Representative on the McGriff Specialty Team, you will obtain specific information regarding loss/claim to report to the company, as necessary. Advise customers what information is necessary for claims filing. Respond to customers regarding status of claims. Assist producers and claims team with claims status and special projects. Respond to company requests for policy information, as necessary. Maintain own diary system for use in periodic follow up on selected claims.

Responsibilities

• Obtain specific information regarding loss/claim to report to the company, as necessary
• Advise customers what information is necessary for claims filing
• Respond to customers regarding status of claims
• Assist producers and claims team with claims status and special projects
• Respond to company requests for policy information, as necessary
• Maintain own diary system for use in periodic follow up on selected claims

Qualifications

• High School graduate
• Operates under the direction of the claims team
• Utilizes client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
• Considerable knowledge of basic company computer programs for word processing, accounting and applications

Preferred Qualifications

• College degree
• Prior brokerage experience
• Knowledge of McGriff's claim management / agency management system or ability to learn quickly

Pay

The applicable base salary range for this role is $37,600 to $70,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs