Claims Representative

Job Description Job Title: Claim Representative, Workers’ Compensation Location: Alpharetta, Georgia About The Role As a Claim Representative, you will be responsible for handling workers’ compensation medical-only claims. This includes managing claims from initiation to resolution, collaborating with customers and medical providers, and ensuring fair and equitable outcomes throughout the process. Key Responsibilities Manage workers’ compensation medical-only claims from setup to closureCommunicate with insured parties, claimants, and medical providersInvestigate claims and manage medical treatmentPrepare reports and keep claim files updatedSet and adjust claim reserves as neededEnsure compliance with state regulationsRefer claims for subrogation when neededCollaborate and provide excellent customer service throughout the process Why Join Us? On-the-job training providedFast-paced, supportive team environmentOpportunity to grow your career in insurance Qualifications What We’re Looking For: Bachelor’s degree preferredStrong communication and organizational skillsAbility to multitask and meet deadlinesTeam player with good decision-making skillsProficient in Microsoft OfficeExperience in claims or insurance is a plus, but not required (training provided)Eligible to obtain claim adjuster licenses in GA, FL, NC, SC, WV, and DE within 90 days of hireKnowledge of medical terminology or bill processing is a plus About Us Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.