Claims Representative

Purpose

We're hiring Claims Representatives!

Accountabilities

• Initiates processing of new claims
• Investigates and reviews pending claims
• Handles outreach via calls and emails to beneficiaries regarding pending claims and outstanding requirements
• Recognizes potential issues with claims and refers questionable claims to Escalation-Team, Team Lead or Manager
• Aids in administering the company's fraud prevention plan to ensure compliance with regulatory and company requirements
• Prepares correspondence to policyholders and agents and takes initiative to determine solutions and efficiencies
• Works with agents, agency personnel, claimants, beneficiaries, physicians, medical institutions, and attorneys to provide claim information

Qualifications and Experience

• 1+ years of work experience required; experience with annuities is strongly preferred
• Ability to navigate multiple computer systems with minimal assistance required
• Demonstrated interpersonal skills, including effective verbal and written communications
• Understanding of annuity and financial services regulations preferred

Benefits

Athene is a Military Friendly Employer! Learn more about how we support our Veterans.

Schedule

Details on the schedule are not specified.

Pay

Details on pay are not specified.

Skills

Drive. Discipline. Confidence. Focus. Commitment.

Benefits

Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.