Claims Representative Associate

About the role

We are looking for a Medical Biller/Claims Associate billing in Everett, WA. This Long-term Contract opportunity is ideal for someone who is organized, detail-focused, and comfortable working with medical documentation and payer submissions in a fast-paced customer service environment. Helpful to know EOB, medical billing and denial claims.

Responsibilities

• Will review statements. Obtain medical documentation from appropriate sources and prepare records for submission to insurance carriers based on claim needs.
• Review incoming information for completeness, accuracy, and proper formatting before forwarding materials for claim processing.
• Submit required documentation to insurance companies within established timelines and follow up on outstanding items as needed.
• Maintain clear and accurate claim-related records, notes, and status updates across internal systems.
• Communicate with internal teams, providers, or other stakeholders to resolve missing information and support timely claim handling.
• Assist with day-to-day customer service tasks related to claim administration, documentation requests, and case updates.
• Use assigned systems and tools to track workflows, monitor open requests, and ensure records are routed correctly.
• Learn and apply department procedures during training and adapt to updates in processes or supporting platforms, including Epic when applicable.

Qualifications

• Experience supporting claims, insurance operations, customer service, or medical record processing in a detail-oriented setting.
• Ability to retrieve, organize, and handle sensitive medical documentation with a high level of accuracy and confidentiality.
• Strong attention to detail and the ability to manage multiple tasks in a 40-hour work week environment.
• Comfortable working with insurance companies and following documentation guidelines for submissions and follow-up.
• Basic computer proficiency and ability to learn new systems quickly; experience with Epic is helpful but not required.
• Effective written and verbal communication skills for working with internal teams and external contacts.
• Dependable work habits, sound judgment, and a process-oriented approach to administrative support tasks.