Claims Reporting Specialist II

The Cincinnati Insurance Companies prioritize people and apply the Golden Rule in daily operations. Join our team to help protect families and businesses, prevent or recover from loss, and contribute to the communities we serve.

About the role

The Claims Reporting Specialist II interprets data requests (primarily statutory), communicates with internal and external customers, and reports claims data on a recurring basis. This role ensures data accuracy, completeness, and timely delivery while identifying opportunities to enhance reporting processes, optimize data quality, and increase efficiency through automation and standardization.

Responsibilities

• Provide timely responses to data calls and other requests from states and regulatory entities
• Review and interpret statutory requests to identify procedures for compliance, eliciting input from other departments when needed
• Process and submit data to state regulatory entities independently
• Extract data using various claims tools
• Collaborate with other analysts on the team and external customers to compile data and streamline processes
• Collaborate with other departments to ensure superior data quality across systems
• Maintain efficient and effective processes by documenting and updating the steps for each unique reporting request
• Demonstrate autonomy to find resolution on reporting issues
• Assist with training and other reporting assignments as needed

Requirements

• 2+ years of relevant work experience, or an equivalent combination of education and experience

Skills

• Keen attention to detail
• Strong written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to understand and interpret reporting requirements written in a variety of formats
• Understanding of internal claim applications and their relationship to reporting
• Ability to comprehend technical and logical concepts and adapt quickly to changes
• Fluency with Microsoft Excel
• Comfortability to learn new tools
• Superior time management skills to maintain workflow, juggle multiple reports, meet strict deadlines, and avoid fines/penalties

Preferred Qualifications

• Knowledge of the insurance industry, including experience with claims or related areas
• Ability to understand and interpret reporting requirements written in a variety of formats and jargon
• Ability to work and communicate effectively with co-workers, external, and internal customers
• Intermediate Microsoft Excel skills

Pay

The pay range for this position is $45,000 - $53,000 annually. Pay is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Benefits

Cincinnati offers a variety of benefits and amenities to increase well-being and satisfaction, including comprehensive benefits packages. Lifelong learning and professional development are encouraged, with tools and training provided to support success.