Claims Regulatory Compliance Manager

About the role

Amerisure is a property and casualty insurance company with an A.M. Best “A” (Excellent) rating, serving mid-sized commercial enterprises in construction, manufacturing, and healthcare. The company manages nearly $1 billion of Direct Written Premium and maintains $1.21 billion in surplus. Amerisure is recruiting for a Claims Regulatory Compliance Manager who will work a 2‑day hybrid schedule onsite at one of its offices. The Regulatory Compliance Manager is responsible for ensuring that the Claims department complies with all applicable laws, regulations, and industry standards. This role involves monitoring changes in regulations, implementing policies to meet compliance requirements, conducting audits within the claims department(s), and serving as a liaison with regulatory authorities.

Responsibilities

• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Develop, review, and update internal claims processing policies and procedures to ensure compliance with regulatory standards.
• Collaborate with other departments to integrate compliance considerations into company‑wide policies.
• Develop and implement strategic plans for area of responsibility.
• Serve as the claims department’s main point of contact with regulatory bodies and coordinate the people and necessary information to respond to state audits and other regulatory inquiries.
• Maintain accurate and comprehensive records as required by laws and regulations or company needs and ensure that information is readily available for review as necessary.
• Design, implement, and monitor regulatory enterprise risk management solutions with input from other department leaders, Internal Audit, Office of Legal Counsel, and others as applicable.
• Manage the department’s quality assurance process and provide analysis and updates based on findings and trends.
• Prepare and submit regulatory reports, such as data calls, requests for information, internal controls testing, etc., as required which may include coordinating with Financial Services, Internal Audit, Office of Legal Counsel, or external vendors as appropriate.
• Develop, lead, and implement training programs for claims staff to enhance their understanding of Medicare compliance requirements, emphasizing accurate documentation and reporting.
• Remain perpetually informed about changes to all relevant laws and regulations and, in a timely manner, update the department and/or specific stakeholders as to the impact of those changes, as appropriate.

Requirements

• Bachelor’s degree in business, law, or a related field preferred.
• Advanced degrees or certifications in compliance preferred.
• 5 years of commercial insurance experience.
• 2 years of leadership experience.
• Proven experience in regulatory compliance within the insurance industry, with a focus on claims compliance.

Skills

• Strong understanding of insurance laws, regulations, and industry best practices.
• Intermediate proficiency with Microsoft Office Suite.
• Ability to think strategically with supporting analytical and problem‑solving skills, including the ability to deal with ambiguity.
• Demonstrated successful ability to build positive relationships and partnerships within the department and across the organization.
• Excellent verbal and written communication skills with the ability to interact