Claims - P&C Claims Coordinator II

About the role

The P&C Claims Coordinator II role will provide support to the HQ Claims Resource Operations Material Damage Unit, as it relates to property and auto repair programs, processes, estimating software, and vendor management.

Responsibilities

• Set up and maintain user access and profiles for material damage systems such as: estimating software, total loss software, rental management system, direct repair programs, towing & roadside assistance program, glass program, mitigation bill review program
• Aid the Claims department and service providers with questions, issues, and general assistance with auto, property, and roadside assistance programs
• RPA payment processes, payment reconciliation & exceptions, repair shop and contractor referrals for direct repair programs, payment, repair, and compliance audits
• Maintain Material Damage SharePoint and CMS tables for program functionality

Requirements

• Auto and property claim nomenclature knowledge (preferred but not required)
• Two years Claims department or Operations experience

Qualifications

• General knowledge and use of Microsoft Office products including Word and Excel
• Strong CMS skills
• Analytical skills
• Detail oriented
• Effective oral and written communication skills

Skills

• Eagerness to learn new skills and complete educational courses as needed
• Ability to work independently
• Ability and willingness to adapt to change and new tasks as they become needed

Benefits

Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy Benefits And Amenities
To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week.

Qualifications

• Eagerness to learn new skills and complete educational courses as needed
• Ability to work independently
• Ability and willingness to adapt to change and new tasks as they become needed

Qualifications

• Two years Claims department or Operations experience

Qualifications

• General knowledge and use of Microsoft Office products including Word and Excel

Qualifications

• Strong CMS skills

Qualifications

• Analytical skills

Qualifications

• Detail oriented

Qualifications

• Effective oral and written communication skills

Pay

Salary: The pay range for this position is $40,000-$55,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Schedule

Depending on your role and responsibilities, hybrid options may be available.