Claims Manager - Workers Compensation | Riverside, CA

About the role

Join Sedgwick, a global industry leader recognized by Fortune and Newsweek, to bring your big ideas to help solve problems for some of the world’s best brands. We offer a caring culture, work-life balance, and a variety of professional development opportunities.

Responsibilities

• Manage the technical and operational functions within assigned office
• Achieve compliance with company standards and industry best practices
• Ensure consistent delivery of quality services
• Be responsible for staffing and training needs
• Be responsible for budget preparation and profit and loss management
• Has direct responsibility for 25-40 colleagues
• Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements
• Establishes business plan with goal and objectives for the partnership and assigned locations/offices
• Maintains management reports relating to the partnership/office performance
• Assists with the coordination of sales and client service efforts
• Serves as a supervisor, administering company personnel policies, interviewing, hiring, and establishing colleague performance development plans; conducting colleague performance discussions
• Provides support, guidance, leadership, and motivation to promote maximum performance

Qualifications

• Baccalaureate degree from an accredited college or university preferred
• Licenses as required
• Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education
• California workers compensation claims knowledge required; SIP certificate required