Claims Management Specialist

Position Summary

The Claims Management Specialist manages the Company's internal claims process in coordination with insurance carriers and third-party administrators. The position coordinates claim intake, investigation, documentation, reporting, and follow-up for commercial auto and fleet liability, general liability, third-party property damage, and workers' compensation claims. The Claims Management Specialist serves as a central communication point among Environmental Health and Safety, Operations, Human Resources, Customer Service, Fleet Maintenance, employees, customers, adjusters, medical providers, and legal counsel to help move claims toward timely and cost-effective resolution and identify opportunities to reduce future losses.

Essential Duties and Responsibilities

Claims Intake and Administration

• Serve as the primary internal point of contact for reported vehicle accidents, workplace injuries, general liability incidents, and customer or third-party property damage claims.
• Review incident information for completeness and submit claims to the applicable insurance carrier or third-party administrator within