Claims Litigation Specialist, Liability & Casualty

About the Position

As a property and casualty Claims Litigation Specialist, Liability & Casualty, you will handle a diverse caseload of Homeowner and Commercial Property and General Liability claims (both litigated and non-litigated), including habitational risks, premises liability, and bodily injury matters and other non-auto claims, from investigation through resolution.

Key Responsibilities

• Investigate, analyze, and determine the extent of the insurance company's and policyholders’ liability concerning third-party damages and injury with full and final settlement in mind.
• Ensure that all assigned claims are resolved timely, reserved accurately, and handled fairly (and in compliance with state and company guidelines).
• Review litigated complaints for proper handling and develop legal strategies with counsel.
• Work with multiple external/outside attorneys and provide direction related to liability and damages.
• Correspond and communicate with policyholders, agents, experts, and service providers to analyze loss information.
• Calculate damages payable under the policy and make payments after determining liability on claims.
• Create and maintain comprehensive claim handling notation in our electronic claims management system and other related applications.
• Review and evaluate large to complex injury demands, and negotiate appropriate resolutions.
• Monitor defense counsel for accurate, efficient handling of litigated matters assigned to their office.

The Successful Candidate

• You have a skilled technical background and hands-on experience in general liability and casualty claims.
• You’re a motivated, growth-oriented adjuster who cares deeply about the customer journey and sees each claim as a chance to innovate.
• You’ve proven ability to direct and oversee defense counsel, in order to establish legal strategies, ensure proper experts are retained, and assist in cost containment.
• You communicate clearly, follow up promptly, and can bring calm (and a little humor) to stressful situations.
• You’re detail-oriented, organized, and can multi-task like nothing anyone has ever seen before.
• You’re a get the job done, self-starter that thrives in a fast-paced, team-oriented environment.

Requirements

• 5+ years of experience as a casualty/general liability adjuster.
• 5+ years of litigation experience in a multi-state environment.
• Experience drafting initial coverage letters (e.g., reservation of rights, declination, disclaimer) is a plus.
• Relevant experience with habitational risks, premises liability, and bodily injury matters is a plus.
• Understand basic legal strategies in conjunction with venue particularities.
• Experience directing or monitoring outside defense counsel on litigated matters is a plus.

Education

A Bachelor’s degree or equivalent experience is preferred.

Computer Skills

• We’re an MS Office environment.
• Experience using video and chat technology (MSTeams & Slack).
• Familiarity with claims operating systems (IMS/LSS/Symbility).

Other

Reliable high-speed internet connectivity required.

Designated quiet work from home space.

Actual compensation for this position will vary based on skills, qualifications, and experience. The range reflects annual compensation (as applicable) and does not include bonuses or other incentives that the company may choose to pay at its sole discretion.

In addition to base compensation Swyfft offers a comprehensive benefit package.

We Have a Great Benefits Package!

• Medical, Dental, and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee, Spouse, and Child Life & AD&D
• Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 “Choose Your Own Holidays”

EEO/AA/M/D/V/F.