Claims Investigator - Part Time
for sections present: About the role? Actually description includes "Why You Will Love Working with Command Investigations, LLC?" could be considered "About the role"? But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should include sections only if posting has real specific content.
We have Pay: "$24-$32 per hour (varies based on state)" -> that's specific enough? It says varies based on state, but still gives range. Should we include Pay section? The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here Pay is stated with a range, though includes "(varies based on state)". It's not just "varies". It gives a range. So we can include Pay.
Schedule: "Business hours are typically Mon-Fri; exact times are dependent on casework objectives." That's somewhat vague but gives typical Mon-Fri. It's not just "varies". It gives typical schedule. So we can include Schedule.
Benefits: Not mentioned explicitly. No benefits listed. So we should not create Benefits section.
Qualifications: Could be separate from Requirements? The posting has "Requirements" and "What You Will Bring" and "What You’ll Need To qualify". We can combine into Requirements and Qualifications sections? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include based on content.
We have:
- About the role: maybe the introductory paragraph about opportunity, why you'll love working, etc. Could be "About the role" or "About Command Investigations". There's also "About Command Investigations" at end. We could put that under "About the role". But we must not repeat job title as heading. So we can have About the role
with content: description of opportunity, why you'll love working, etc.
- Responsibilities: The "What You Will Do" bullet list.
- Requirements: Could include "Special Note" about equipment, plus "What We Are Looking For", maybe also "Physical Requirements". Could be separate but we can combine into Requirements.
- Qualifications: Could include "What You’ll Need To qualify" (education, experience, etc.) plus maybe "Your curiosity..." but that's more responsibilities. We'll treat Qualifications as education/experience/licensure etc.
- Skills: Could include specific skills like language, computer skills, communication, attention to detail, etc. Might be covered elsewhere but we can create a Skills section.
- Pay: as above.
- Schedule: as above.
We must not include boilerplate like EEO, etc. Remove that.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like equipment requirements, language Spanish, etc.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to avoid repeating job title as heading. Not needed.
We need to output only HTML fragment.
Let's extract content.
First, introductory paragraph: "Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment."
Then "Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top-tier Service with Integrity that drives Results! Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry."
We can combine into About the role.
Next, Pay and Schedule lines.
Then "What You Will Do" list.
Then "Requirements" includes Special Note about equipment, then "What We Are Looking For" bullet list.
Then "What You Will Bring" paragraph.
Then "What You’ll Need To qualify for this position, applicants must possess the following:" list.
Then "Physical Requirements" paragraph.
Then "About Command Investigations" paragraph.
We need to decide sections.
Let's create:
About the role
Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top-tier Service with Integrity that drives Results! Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.
Responsibilities
- Conduct claims investigations by gathering evidence, interviewing the parties involved, documenting findings, and preparing comprehensive, detailed reports for client review.
- Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases.
- Conduct complex field investigations involving multiple claim types.
- Submit daily updates summarizing your progress and observations.
- Manage your time effectively to meet client billable-hour expectations.
- Write detailed, professional statements and investigative summaries.
- Deliver clear, client-ready reports that meet Command's quality standards.
- Perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research.
- Operate safely and remain alert while driving during field assignments.
Requirements
Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.
- Ability to speak, read, and write in both English and Spanish.
- Exceptional attention to detail and accuracy.
- Strong work ethic with a willingness to learn and adapt.
- Team-oriented mindset and open-minded attitude.
- Ability to thrive in a focused, detail-driven, and repetitive environment.
- Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook.
- Excellent written and verbal communication skills.
Qualifications
What You Will Bring: We’re looking for investigators who are driven, professional, and dedicated to uncovering facts with accuracy and integrity. Demonstrate at least 1 year of field investigations experience, including face-to-face recorded statements and report writing. Prior experience with multi-line investigations preferred. Travel across multiple states as needed to complete case assignments. Residing within a 30-mile radius of the posted location is preferred. Hold a valid (state) Investigator license (or eligibility for licensure in surrounding states). Or have the ability to obtain this license upon being hired. Ability to effectively use computers and digital tools, including navigating websites, entering and retrieving information from web-based systems, and troubleshooting basic technical issues required. Excellent reading skills and the ability to follow detailed directions are required. Independently, organize casework and schedule while also providing excellent customer service and demonstrating strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required. Adapt to variable schedules — including nights and weekends when required. Being flexible to work overtime and a willingness to work the required schedule are preferred. Maintain a reliable, fuel-efficient vehicle and required insurance coverage. Complete a Command Investigations, LLC employment application and submit to pre-employment tasks as required for employment.
- A minimum of 1-3 years of Claims, SIU, or adjusting experience. Other related experience should be indicated on the application.
- An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
- Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
- Understand investigative processes, insurance law, and claim procedures.
- English speaking required.
- A reliable personally owned vehicle.
- Proper photographic recording, video recording, and audio recording equipment.
- Measuring tools and safety equipment is also preferred.
- Thrive under pressure and maintain professionalism in sensitive situations.
- Demonstrate self-motivation, accountability, and sound judgment.
Skills
We might extract skills from above but we already have many in Requirements and Qualifications. However we need a Skills section only if posting has real specific content for it. The posting does mention skills like language, computer skills, communication, attention to detail, etc. But those are already in Requirements. Could we still create a Skills section? Might be redundant but allowed if we have content. However we should avoid thin sections. Perhaps we can omit Skills and let Requirements cover skills. The instruction: Prefer a few substantive sections over many thin ones. So we can skip Skills.
Pay
$24-$32 per hour (varies based on state)
Schedule
Business hours are typically Mon-Fri; exact times are dependent on casework objectives.
We also have location info: "Location: Casework will be anywhere within 2 hours of the job listing location." That's location detail. Should we include? Not in headings list; we could fold into About the role as a paragraph. But we must preserve all substantive information. So we need to include location somewhere. Could add a short paragraph under About the role or maybe a separate section like "Location" but not in allowed headings. Since only allowed headings are those listed, we should not create a Location heading. So we fold location into About the role.
Also there is "About Command Investigations" paragraph at end. Could fold into About the role as well.
Let's incorporate location and About Command Investigations into About the role.
Now check we haven't missed any substantive info: equipment note, language Spanish, attention to detail, work ethic, team-oriented, detail-driven environment, computer skills, communication skills, etc. All captured.
We also have "Physical Requirements" paragraph. Should we include that? It's substantive. Could be part of Requirements or Qualifications. We'll add a subsection under Requirements maybe as a after the list. Or we could add a separate heading? Not in allowed headings. So we can add a
under Requirements.
Let's add after the Requirements
a with physical requirements.
Physical requirements text: "The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee will be required to remember and understand certain instructions, guidelines, or other information.The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.The employee will be required to sit, stand, and/or walk for long periods at a time.The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity."
We'll include that as a
under Requirements.
Now check for any boilerplate we must remove: EEO statement at end: "Command Investigations LLC is an Equal Opportunity Employer." Must remove
for prose. We need to avoid repeating job title as heading. Not needed. We need to output only HTML fragment. Let's extract content. First, introductory paragraph: "Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment." Then "Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top-tier Service with Integrity that drives Results! Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry." We can combine into About the role. Next, Pay and Schedule lines. Then "What You Will Do" list. Then "Requirements" includes Special Note about equipment, then "What We Are Looking For" bullet list. Then "What You Will Bring" paragraph. Then "What You’ll Need To qualify for this position, applicants must possess the following:" list. Then "Physical Requirements" paragraph. Then "About Command Investigations" paragraph. We need to decide sections. Let's create:
About the role
Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top-tier Service with Integrity that drives Results! Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.
Responsibilities
- Conduct claims investigations by gathering evidence, interviewing the parties involved, documenting findings, and preparing comprehensive, detailed reports for client review.
- Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases.
- Conduct complex field investigations involving multiple claim types.
- Submit daily updates summarizing your progress and observations.
- Manage your time effectively to meet client billable-hour expectations.
- Write detailed, professional statements and investigative summaries.
- Deliver clear, client-ready reports that meet Command's quality standards.
- Perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research.
- Operate safely and remain alert while driving during field assignments.
Requirements
Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.
- Ability to speak, read, and write in both English and Spanish.
- Exceptional attention to detail and accuracy.
- Strong work ethic with a willingness to learn and adapt.
- Team-oriented mindset and open-minded attitude.
- Ability to thrive in a focused, detail-driven, and repetitive environment.
- Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook.
- Excellent written and verbal communication skills.
Qualifications
What You Will Bring: We’re looking for investigators who are driven, professional, and dedicated to uncovering facts with accuracy and integrity. Demonstrate at least 1 year of field investigations experience, including face-to-face recorded statements and report writing. Prior experience with multi-line investigations preferred. Travel across multiple states as needed to complete case assignments. Residing within a 30-mile radius of the posted location is preferred. Hold a valid (state) Investigator license (or eligibility for licensure in surrounding states). Or have the ability to obtain this license upon being hired. Ability to effectively use computers and digital tools, including navigating websites, entering and retrieving information from web-based systems, and troubleshooting basic technical issues required. Excellent reading skills and the ability to follow detailed directions are required. Independently, organize casework and schedule while also providing excellent customer service and demonstrating strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required. Adapt to variable schedules — including nights and weekends when required. Being flexible to work overtime and a willingness to work the required schedule are preferred. Maintain a reliable, fuel-efficient vehicle and required insurance coverage. Complete a Command Investigations, LLC employment application and submit to pre-employment tasks as required for employment.
- A minimum of 1-3 years of Claims, SIU, or adjusting experience. Other related experience should be indicated on the application.
- An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
- Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
- Understand investigative processes, insurance law, and claim procedures.
- English speaking required.
- A reliable personally owned vehicle.
- Proper photographic recording, video recording, and audio recording equipment.
- Measuring tools and safety equipment is also preferred.
- Thrive under pressure and maintain professionalism in sensitive situations.
- Demonstrate self-motivation, accountability, and sound judgment.
Skills
We might extract skills from above but we already have many in Requirements and Qualifications. However we need a Skills section only if posting has real specific content for it. The posting does mention skills like language, computer skills, communication, attention to detail, etc. But those are already in Requirements. Could we still create a Skills section? Might be redundant but allowed if we have content. However we should avoid thin sections. Perhaps we can omit Skills and let Requirements cover skills. The instruction: Prefer a few substantive sections over many thin ones. So we can skip Skills.
Pay
$24-$32 per hour (varies based on state)
Schedule
Business hours are typically Mon-Fri; exact times are dependent on casework objectives.
We also have location info: "Location: Casework will be anywhere within 2 hours of the job listing location." That's location detail. Should we include? Not in headings list; we could fold into About the role as a paragraph. But we must preserve all substantive information. So we need to include location somewhere. Could add a short paragraph under About the role or maybe a separate section like "Location" but not in allowed headings. Since only allowed headings are those listed, we should not create a Location heading. So we fold location into About the role. Also there is "About Command Investigations" paragraph at end. Could fold into About the role as well. Let's incorporate location and About Command Investigations into About the role. Now check we haven't missed any substantive info: equipment note, language Spanish, attention to detail, work ethic, team-oriented, detail-driven environment, computer skills, communication skills, etc. All captured. We also have "Physical Requirements" paragraph. Should we include that? It's substantive. Could be part of Requirements or Qualifications. We'll add a subsection under Requirements maybe as aafter the list. Or we could add a separate heading? Not in allowed headings. So we can add a
under Requirements. Let's add after the Requirements
- a
with physical requirements. Physical requirements text: "The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee will be required to remember and understand certain instructions, guidelines, or other information.The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.The employee will be required to sit, stand, and/or walk for long periods at a time.The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity." We'll include that as a
under Requirements. Now check for any boilerplate we must remove: EEO statement at end: "Command Investigations LLC is an Equal Opportunity Employer." Must remove