Claims Investigator - Part Time
About the role
Description Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.
Responsibilities
- Conduct claims investigations by gathering evidence, interviewing the parties involved, documenting findings, and preparing comprehensive, detailed reports for client review.
- Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases.
- Conduct complex field investigations involving multiple claim types.
- Submit daily updates summarizing your progress and observations.
- Manage your time effectively to meet client billable-hour expectations.
- Write detailed, professional statements and investigative summaries.
- Deliver clear, client-ready reports that meet Command's quality standards.
- Perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research.
- Operate safely and remain alert while driving during field assignments.
Requirements
- Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.
- Exceptional attention to detail and accuracy.
- Strong work ethic with a willingness to learn and adapt.
- Team-oriented mindset and open-minded attitude.
- Ability to thrive in a focused, detail-driven, and repetitive environment.
- Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook.
- Excellent written and verbal communication skills.
What We Are Looking For
- Exceptional attention to detail and accuracy.
- Strong work ethic with a willingness to learn and adapt.
- Team-oriented mindset and open-minded attitude.
- Ability to thrive in a focused, detail-driven, and repetitive environment.
- Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook.
- Excellent written and verbal communication skills.
Qualifications
- A minimum of 1-3 years of Claims, SIU, or adjusting experience.
- An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
- Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
- Understand investigative processes, insurance law, and claim procedures.
- English speaking required.
- Multi-lingual is a plus.
- A reliable personally owned vehicle.
- Proper photographic recording, video recording, and audio recording equipment.
- Maintain a reliable, fuel-efficient vehicle and required insurance coverage.
Skills
- Independent, organize casework and schedule while also providing excellent customer service and demonstrating strong interpersonal, organizational, and multi-tasking skills.
- Flexibility and effective time management are required.
- Adapt to variable schedules — including nights and weekends when required.
- Be flexible to work overtime and a willingness to work the required schedule are preferred.
- Physical requirements include sitting, standing, and walking for long periods at a time.
- Enter text or data into a computer or other machine by means of a traditional keyboard.
Benefits
Pay: $23-$30 per hour (varies based on state)
Schedule: Business hours are typically Mon-Fri; exact times are dependent on casework objectives.
Location: Casework will be anywhere within 2 hours of the job listing location.
Pay
$23-$30 per hour (varies based on state)
Schedule
Business hours are typically Mon-Fri; exact times are dependent on casework objectives.
Benefits
Casework will be anywhere within 2 hours of the job listing location.
Benefits
Command Investigations, LLC is an Equal Opportunity Employer.