Claims Handler

About the Role

The Commutations AVP is a key role supporting the Commutations Department by driving the actions required to deliver the strategy and goals. Reporting to the US Commutations Manager, you will play a significant role in executing commutations as a core element of the "Enstar effect."

Responsibilities

• Identify commutation targets, engage counterparties, price transactions, and negotiate deals.
• Contribute to the broader commutations strategy.
• Identify and resolve internal and external business challenges related to commutations.
• Work with Senior Management to include commutation plan savings in the Enstar US Business Plan.
• Track progress against the commutation plan throughout the year.
• Own all assumed and ceded commutations involving US-domiciled counterparties.
• Liaise with Client Management teams on commutations for portfolio companies.
• Represent the company externally with regulators, professional services firms, and the wider market as required.
• Ensure compliance with applicable laws, rules, regulations, good governance, and Enstar’s shared values, including client-centric practices.
• Undertake additional duties such as valuation and/or due diligence.
• Interpret internal and external issues and recommend solutions and best practices.
• Guide others in resolving complex issues within the role’s specialist area and address cross-functional business challenges.
• Develop operational plans and manage resources effectively.
• Analyze and interpret financial data.
• Price and/or peer review significant deals, incorporating coverage, uncertainty, and potential legal outcomes.
• Communicate complex ideas and exposure matters to senior and executive management.
• Explain and negotiate deals with counterparties, including in strained relationships due to coverage disputes.
• Develop and deliver presentations.
• Build strong working relationships.
• Train and mentor junior staff.
• Lead projects and serve as a best-practice and quality resource.

Requirements

• 7–10 years of insurance and reinsurance experience, preferably in Claims.
• Experience negotiating settlements, including commutations or claims.
• Experience working with a high degree of autonomy.
• Strong professional written and verbal communication skills.
• Experience collaborating with Claims, Legal, and Actuarial teams within an insurance or reinsurance company.
• Extensive understanding of insurance and reinsurance products, including their terms, conditions, and application to claims.
• Extensive understanding of legislative and legal frameworks across major insurance markets.
• Understanding of actuarial pricing principles and legal dispute processes, including costs, outcomes, risks, and rewards.
• Composure under pressure.
• Global Employee Relations & Regulatory Expertise: Understands multinational employment frameworks and manages global ER risks with sound judgment and consistency.
• Operational Excellence & HR Service Integration: Partners with global HR Operations and Technology to deliver integrated, scalable HR solutions and a unified employee experience.
• Executive Communication & Relationship Effectiveness: Communicates with global executive presence; builds strategic relationships across cultures, regions, and business units.

Benefits

• Best-in-class Medical, Dental, and Vision healthcare for single and family coverage.
• 24/7 virtual access to board-certified doctors and pediatricians for urgent care.
• Access to Health Savings Account (HSA) or Flexible Spending Account (FSA).
• Access to Dependent Care FSA to cover daycare expenses.
• Employee Assistance Programs (EAP) for health and well-being.
• Optional Pet & Home/Auto Insurance.
• Wellness Reimbursement program (up to $600 annual reimbursement for wellness-related expenses, e.g., gym memberships, massage).
• 401K retirement plan (company matches up to 6% of employee contribution).
• One paid annual volunteer day.

Pay

The target base salary pay range for this role is $100,000–$120,000. The actual salary offered will depend on applicable market data for the hiring location and the candidate's knowledge, skills, and experience. This range is not inclusive of applicable discretionary incentives.

About Enstar

We are a trusted global re/insurance group and the leading provider of retrospective solutions, with specialist underwriting capabilities. We help our clients manage risk, unlock capital, and create financial freedom to grow. With operations across the world’s major insurance hubs and a global network of close to 800 professionals, we bring expertise and fresh thinking to industry challenges.

Learning and development are fundamental to every employee's career journey at Enstar. We support growth and progression through initiatives such as professional qualifications and study support, training programs, conferences, seminars, and access to a digital learning hub (LinkedIn Learning). We also invest in physical, mental, and financial well-being initiatives for our employees.