Claims Executive Assistant / Project Manager

Qualifications

• Claim/litigation administrative experience
• At least three years in a support or business support role
• Highly developed interpersonal skills including communication and listening skills, attitude, exhibiting a professional, energetic, proactive, and enthusiastic demeanor
• Excellent verbal and written skills and attention to detail
• Ability to handle multiple priorities and manage complicated calendars across multiple leaders and external personnel
• Demonstrate excellent judgment and influence management skills
• Proactive approach to business needs and requirements
• Able to work independently and be flexible, adjusting priorities and tasks in real time to support the objectives of the departments
• Ability to learn and master new technologies and leverage available AI capabilities
• Bachelor’s degree required

Responsibilities

• General Administrative Support
• Provides general administrative support to three AVPs and VP of Claims
• Manage and enhance department SharePoint Site
• Schedules meetings and proactively monitors availability of supported leaders
• Proactively provides pre/post meeting support
• Communicates with external law firms to onboard and off board attorneys and manage the attorney report card
• Maintain attorney panel spreadsheet
• Prepares expense reports as assigned and manages the department budget process
• Affords coordination / scheduling department events including annual in-person meeting
• Attends meetings as requested
• Affords appropriate materials are received and distributed
• Maintains availability and organization of key documents, presentations, and materials related to executive activities for dissemination as appropriate and/or advised
• Provides overflow support as needed to Regional Claims Administrative Support Unit
• Financial Management
• Supports budget reconciliation and planning
• Reconciles invoices and expenses
• Enter Reimbursements into Duck Creek system
• Afford assist with outside payments
• Applications & Process Improvement
• Identifies and recommends system/process improvements and innovations that may result in more efficient and effective work processes
• Proficient in Sharepoint to create and maintain the department sites
• Manages TDC Datalytics site to pay outside vendors and firms
• Other Duties As Assigned
• Serves as project manager for departmental strategic planning
• Prepare monthly reports
• Coordinates team building and staff morale activities
• Other strategic projects as assigned

Benefits

• Competitive compensation
• An incentive bonus plan
• Outstanding career opportunities
• An exceptional work environment
• An impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program.
• Health, dental, and vision insurance
• Health care tax-free spending accounts with a company match
• 401(k) and Roth IRA with company match, as well as catch-up plans for both
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
• Paid holidays each calendar year
• Life and travel insurance
• Tax-free commuter benefits
• In-person and online learning opportunities
• Cross-function career opportunities
• Business casual work environment
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored participation at non-profit events

About The Doctors Company

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine. The Doctors Company is proud to be Certified™ by Great Place to Work®.