Claims Consultant - Business Insurance

About the role

MMA Midwest is a full-service brokerage offering business insurance, employee benefits, private client insurance, and retirement services. It is consistently recognized as a top workplace, known for its award-winning culture and commitment to career development.

Responsibilities

• Provide exceptional customer service and collaborate with various stakeholders to ensure timely and accurate claims processing.

Requirements

• Proficient in managing client claims through thorough interpretation of coverage and education on risk solutions, while effectively advocating for clients.
• Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services.
• Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency.
• Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards.

Qualifications

• 5+ years of experience in claims handling within an agency or insurance carrier.
• BS/BA in Business, Insurance or related field.
• AIC, SCLA or other related professional designation.
• Advanced proficiency in Microsoft Office Suite.

Skills

• Proficient in managing client claims through thorough interpretation of coverage, and education on risk solutions, while effectively advocating for clients.
• Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services.
• Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency.
• Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards.

Benefits

• Medical, dental, vision, 401K benefits and more.
• The flexibility to work at home or an office, based on your discretion and schedule.
• Start with 20 days of paid time off.
• A paid day off to volunteer and company-organized volunteer events.
• Up to $1,000 per year in matching charitable donations.
• Up to $750 per year in wellness rewards.
• All the nitro cold brew coffee and sparkling water you can drink.
• A company-wide mentality that you can never appreciate your co-workers too much.

Company Culture

MMA Midwest has created an award-winning culture largely due to meeting its colleagues where they are, celebrating their differences, and building an inclusive environment. The company challenges itself to create a workplace where its colleagues feel welcomed and belong; where diverse perspectives and opinions are sought out; and where colleagues are not only appreciated but also valued.

Equal Opportunity Employer

We are an EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employer. To learn more about a career at MMA, visit our careers page: http://marshmma.com/careers. For more information about our company culture, follow us on social media: Instagram, Facebook, Twitter, and LinkedIn.