Claims Compliance Analyst (Workers Compensation)

Primary Details

Time Type: Full time
Worker Type: Employee
Location: USA – Madison, WI
Work Arrangement: Hybrid

The Opportunity

The Compliance Analyst ensures adherence to regulatory requirements impacting Workers’ Compensation and Professional Liability claims through ongoing monitoring, assessment, and implementation of required actions. The role maintains key regulatory resources, communicates changes to stakeholders, and partners with cross-functional teams to support compliant processes and documentation.

Responsibilities

• Assist in engaging with the business for the strategic direction of claims management practices.
  
• Maintain high knowledge and expertise through training and industry networks.
  
• Demonstrate compliance with laws, regulations, and company policies.
  
• Act as an internal escalation point for customer communication and engagement.
  
• Conduct quality assurance reviews and provide feedback to claims teams.
  
• Assist in the analysis and reporting of results and trends.
  
• Ensure audits, analyses, and reports are completed to a high standard and on time.
  
• Provide coaching to individuals based on review outcomes.
  
• Monitor and implement improvement plans for performance management.
  
• Follow up on timely completion of action items from audits and health checks.

Work Experience

• Necessary Work Experience includes: Some relevant work experience.
  
• PREFERRED Work Experience includes: Some experience in Workers' Remuneration, Proven track record as a performer, Experience in file reviews and/or audit, Experience in coaching/training and providing feedback based on reports and data analysis.

Qualifications

• Necessary Qualifications include: Tertiary Degree or equivalent combination of education and work experience.
  
• PREFERRED Qualifications include: Relevant qualifications in finance, accounting, commerce or equivalent.

Compensation Package

The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

QBE Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office
  
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  
• Competitive 401(k) program with company match up to 8%
  
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  
• Tuition Reimbursement for professional certifications, and continuing education
  
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
  
• To learn more, click here: Benefits | QBE US.

Why QBE?

What if you could have a positive impact – at work and in the world? At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact. Join us now, so you can be part of our success – and we can be part of yours!

Supplementary Information

Global Disclaimer: The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

How to Apply

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. This position is not eligible for visa sponsorship.