Claims Client Service Executive Sales

Responsibilities

• Supports profitable sales growth with internal and external business partners.
• Understands the sales appetites within divisions to market end-to-end service offerings that differentiate The Hartford.
• Supports the end-to-end service mission by delivering customer presentations that demonstrate professional diplomacy, articulated messaging, and confidence.
• Sells, negotiates, and coordinates account services between underwriting, claims, agent/broker partners, and prospective accounts.
• Promotes loss cost containment initiatives through detailed analysis of claim results.
• Acts as a liaison between underwriting and service partners to ensure a cohesive and coordinated team approach on new business opportunities.
• Provides training to local agents and business partners on new claim products and services.

Qualifications

• Minimum of 10 years of Property and Casualty experience.
• Prior sales and leadership experience required.
• Must reside within assigned geographic region due to face-to-face interactions.
• Functional expertise in multiline claims with at least 5 years of experience in one or more of the following product lines: Workers’ Compensation, Property, Auto, or General Liability (or equivalent experience).
• Advanced knowledge of analytical claim data review with the ability to consult on loss cost containment initiatives through detailed analysis of claim results.
• Solid leadership acumen with prior leadership experience preferred, along with the ability to influence others without direct authority.
• Strong conflict management skills and ability to navigate ambiguous situations.
• Superior customer service skills, including patience, empathy, active listening, service recovery, high degree of attentiveness, and follow-through.
• Ability to travel approximately 25%.

Location

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of the Western Division office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency, and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $108,000 - $162,000.

Equal Opportunity Employer

The Hartford is an equal opportunity employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.