Claims, Assistant Vice President

About the role

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Responsibilities

The PRIMARY PURPOSE OF THE ROLE is to be responsible for the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices.

• Responsible for overall operations management for all locations/offices within an area.
• Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
• Establishes business plan with goals and objectives for the assigned area and locations/offices.
• Monitors management reports relating to the area/office performance.
• Assists with the coordination of sales and client service efforts including oral presentations.
• Supports the organization's quality program(s).
• Travels as required.

Supervisory Responsibilities

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
• Provides support, guidance, leadership and motivation to promote maximum performance.
• Has direct and/or indirect responsibility for 100-299 colleagues.

Qualifications

Ten (10) years of claims management experience or equivalent combination of education and experience required to include four (4) years supervisory experience. Bachelor's degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred, licenses as required.

Skills

Strong technical claims knowledge, excellent oral and written communication, including presentation skills, PC literate, including Microsoft Office products, and leadership/management skills

Work Environment Requirements

Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines