Claims Assistant
About the role
The Dollar Tree Risk Management Team is seeking a detail-oriented, proactive, self-directed contributor able to manage competing priorities, take ownership of work, and consistently follow through in a fast-paced environment. The Claims Assistant is a support role for the Risk Management team, partnering with internal and external stakeholders to keep processes flowing, with a primary responsibility of supporting the team’s efforts for claims resolution and cost mitigation strategies.
Responsibilities
- Works independently onsite with a problem-solving positive attitude and maintains confidentiality of materials at all times.
- Supports claims resolutions by collecting relevant business documents required.
- Accesses and pulls video
- Cross trains with other departmental activities as needed.
- Serves as an engaged team member to actively identify and recommend additional opportunities for improvement of the total cost of risk.
- Ensures highest level of customer service with internal and external business partners while providing timely support.
- Maintains logs of data and/or reports related to claims support.
- Assists department with triage of claim calls, emails and mail.
- Assists in general department support and administrative duties, such as filing, sorting, etc.
- Other duties and special projects as assigned by Risk Management leaders.
Requirements
This is an entry-level position requiring excellent written and verbal communications skills, a pro-active and collaborative mindset, and the ability to work in a fast-paced team environment, handling multiple tasks and meeting deadlines.
Pay
The start rate for this position is $23.00 to $25.25 per hour.
Location and Schedule
This is a full-time position located at 500 Volvo Parkway, Chesapeake, Virginia 23320.