Claims Assistant

Responsibilities

• General handling of claims mail (open, date stamp, scan)
• Send checks with documents by certified mail or overnight for Claims Department
• Order supplies required for the Claims Department
• Maintain and organize Claims Area printers
• Absorb reproductions of documents
• Organize events as needed
• Perform routine office support tasks as assigned
• Assist any Claim employee who works from home with mail and printed items
• Attend and participate in departmental meetings
• Support, train, develop, and act as a back up to other areas such as the mail room
• Abide by all company or department policies
• Perform other duties as assigned by Claims Management

Requirements

• Communication and analytical ability at a level to interact with associates, managers, agents and vendors
• Demonstrate team building and coordination skills
• Must possess strong interpersonal skills and the ability to present critical information to Senior Management
• Able to manage multiple priorities and work independently
• Must meet company guidelines for attendance and punctuality and professional appearance/decorum

Qualifications

• Associate or bachelor’s degree required
• Must possess or have the ability to obtain a notary public license within six months of hire
• Experience working with Microsoft Office products preferred
• Prior office and/or Customer Service experience preferred

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to navigate various departments of the organization's physical premises