Claims Analyst - Real Estate

Job Duties and Responsibilities

• Adjudication of Claims (70%)
  • Investigate and determine appropriate application of coverage.
    • Makes recommendations to management for settlement amounts outside of authority limits.
    • Accurately evaluate and determine settlement of complex/specialty claims.
    • Proficiently understand the use of policy coverage and be able to recognize questionable coverage and situations that will require supervisor involvement.
    • Review all claim assignments in detail.
    • Ensure proper diary management on all claims.
    • Manage the full-life cycle of all assigned claim files.
    • Requires a deep technical expertise and ability to utilize multiple systems to handle/process claims.
    • In depth understanding of overall claim operations and key stakeholders.
    • Excellent oral, written, interpersonal communication and keyboarding skills along with the capacity to multi-task in a structured work environment.
    • Follow all regulatory and jurisdictional requirements associated with state regulations and guidelines.
    • Serves as a resource for less experienced staff, providing training and support as appropriate.
    • Recognizes and solves obstacles that occurs in the claims process without supervisory approval.
    • Able to clearly communicate concise action plans, and present plans for moving the claim to conclusion.
    • Involve supervisor when handling claims that trigger special service instructions.
    • Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
    • Interacts extensively with various parties involved in the claim process.
    • Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
    • Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses.
    • Uses discretion and independent judgment in claim handling.
    • Makes decisions in an informed, confident and timely manner.
    • Promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels.

Benefits

Comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more.