Claims Analyst IV - General Liability

About the role

Join us as a Claims Analyst IV to contribute to the transformation of how we help customers manage risk. Our Claims teams are the proven problem solvers for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.

Responsibilities

• Prompt contact and follow up to complete timely and accurate investigation, damage evaluation, and claim resolution in accordance with regulatory and company standards.
• Conduct a thorough investigation of coverage, liability, and damages, documenting facts and maintaining evidence to support claim resolution.
• Comply with all statutory and regulatory requirements in all applicable jurisdictions.
• Establish appropriate loss and expense reserves with documented rationale. Ongoing review of reserves required throughout the claim lifecycle.
• Demonstrate technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
• Communicate effectively with internal and external customers on claims and account issues.
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
• Effectively manage complex litigated cases while ensuring timely and cost-effective outcomes.
• Prepare Large Loss reports and maintain ongoing claim updates.

Requirements

• 2+ years of General Liability claim experience.
• Bachelor’s Degree or equivalent work experience.
• Experience resolving moderate severity injury claims.
• Excellent interpersonal and organizational skills, capable of handling multiple tasks while managing competing priorities.
• Ability to work independently, handle multiple tasks simultaneously, and exercise good judgment.
• Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
• Effective decision-making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
• Knowledge of claim handling procedures and best practices.
• Experience handling self-insured retentions, surplus lines coverages, and partnering with MGAs is a plus.
• Multi-state adjuster licenses a plus.

Qualifications

• Property and Casualty licenses required. Must be obtained within 6 months of hire.

Benefits

We offer a comprehensive benefits package that extends beyond time spent at work to support your health, wellbeing, and financial security. Learn more about our benefits here.

Schedule

Our team members are primarily in the office, fostering an environment of in-person collaboration and connection. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Pay

For positions based in New Jersey, the base salary range is $76,000-$93,000. For positions based in Massachusetts, the base salary range is $73,000 - $93,000. For positions based in Illinois, the base salary range is $73,000 - $93,000. Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan.