Claims Analyst
Priority1 · Little Rock, AR · 5 days ago
Finance$15.25/hrFull-time
Responsibilities
- Filing claims on behalf of the customer
- Follow-up on the status internally, with the carriers, and with the agent partners
- Application of claim payments from the carrier
- Liaison between Agent Partners, Key Account Reps, and Carriers
- Owning the claims process and ensuring it is achieved successfully
Qualifications
- Previous Customer Service experience preferred
- Skilled in both verbal and written communication
- Proven analytical and problem solving skills
- Capable of identifying customer needs and maintaining and supporting a customer service philosophy
- Able to use decision making skills to offer options and resolve problems in a variety of contexts in a fast-paced environment
- Has talent to exercise good judgment
- Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
Benefits
- Medical Insurance with premiums paid at 100% for employees AND dependent
- Dental Insurance 100% paid for Employee
- Vision Insurance
- HSA with Employer Contributions
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k) Plan
- Profit Sharing: Typical annual contribution of 15% of total eligible compensation
Pay
$15.25 per hour
Schedule
Not specified
Physical Requirements
- Job functions require long periods of sitting and working from computer workstation
- Ability to multi-task, problem solve, and prioritize daily workload
- Excellent organization and record keeping skills
- Comfortable with oral and written communications, primarily on the telephone and email
- Requires extended periods of sitting, normal walking, bending, twisting, and stretching
- Capability of sight and hearing required
- Ability to deal with stressful situations and occasionally working extended hours