Claims Administrative Support Specialist
Progressive Insurance · Tennessee, United States · 3 wk ago
On-siteAdministrative$17.83–$22.3/hrFull-time
About the role
Progressive is dedicated to helping employees move forward and live fully in their careers. As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.
Responsibilities
- Support claims branch office operations
- Ensure essential administrative functions run smoothly
- Interact with customers and medical providers by phone or in person when applicable
Minimum Qualifications
- High school diploma/GED equivalent or higher
- Minimum of one year of administrative or clerical support experience or one year of post‑secondary education
Preferred Skills
- Proficiency using office equipment
- Proven organizational skills
- Ability to multi‑task and quickly switch duties
- Communication skills with the ability to work in a team environment
- Customer service and follow‑up skills
Schedule
This is an in‑person, in‑office role. Working hours are Monday – Friday 8:00 AM – 5:00 PM.
Compensation
$17.83 – $22.30 per hour; Gainshare annual cash incentive payment up to 16% of eligible earnings based on company performance.
Benefits
- 401(k) with dollar‑for‑dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long‑term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Physical Requirements and Working Conditions
May require lifting less than 50 lbs.