Claims Adjuster I (Bilingual)

About the role

Position at Seaboard Marine offers long-term employment with opportunities for growth. Discover more about our organization, culture, and employee benefits by visiting this page.

Qualifications

• One (1) year of recent experience as a claim's adjuster working with handling cargo, property, casualty, contents or auto claims.
• A general understanding of the usage of a diary-based system to move claims along towards completion.
• A knowledge of insurance and claims legal vocabulary in order to understand the nature of cargo claims.
• A knowledge of techniques of investigation, adjustment, negotiation and settlement.
• Intermediate computer skills in programs such as MS Word, Excel & Outlook, etc.
• Advanced communication skills (reading, writing & speaking) both in English and Spanish in order to communicate at different levels throughout the organization, exterior organizations, out port offices, attorneys, etc.
• Strong analytical skills.
• Organizational and time management skills with ability to prioritize and be detail oriented.
• Ability to conduct effective negotiations with claimants, attorneys and insurance carriers.
• Ability to express ideas clearly and concisely, verbally and in writing.
• Ability to analyze define problems, collect data, establish facts, and exercise sound judgment in drawing valid conclusions.
• Ability to prepare a variety of reports and meet consistent deadlines.
• Ability to work independently with limited supervision, multitask and possess strong initiative.
• Ability to establish and maintain effective working relationships with customers, vendors and fellow employees.
• Ability to think logically, establish and follow procedures, instructions and make sound decisions.
• Ability to exercise independent judgment within established systems and procedures.
• Ability to work a flexible schedule, extended hours, holidays, and/or weekends as needed.
• Possess a TWIC card within 30 days of employment.

Skills

• Handling marine cargo claims.
• Knowledge of Carriage of Goods by Sea Act (COGSA).
• Bachelor’s degree in Business Administration or related field (preferred).

Benefits

We offer excellent benefits including:

• 401(K) Retirement Saving Plan w/ Employer Match
• Medical, Dental & Vision insurance
• Tuition Reimbursement
• Life Insurance Supplemental Medical Coverage
• Paid Time Off
• Parental Leave
• Paid Holidays
• Employee Assistance Program
• Flexible Spending Accounts

Pay

Details regarding pay are not specified in the job posting.

Schedule

Details regarding the schedule are not specified in the job posting.

Responsibilities

• Plan, organize and review the investigation, negotiation and preparation of settlement recommendations of a variety of insurance claims.
• Review accident reports, losses and litigation claims, reefer claims; and provide intra-company personnel with technical advice and assistance.
• Manage highly complex investigation of claims, including coverage issues, liability, compensability and damages.
• Manage all types investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner.
• Monitor claims to ensure file handling is compliant with established standards.
• Analyze claims activities; prepare and present reports to management and other internal business partners and clients.
• Handle miscellaneous tasks to include assignment of survey inspections and provide support in a collaborative effort as needed to department manager as well as co-workers.
• Attend seminars and workshops to ascertain new developments and/or further skills relating to required duties.
• Provide guidance and assistance to less experienced claims staff and other functional areas.
• Perform the duty phone on a rotational basis.
• Perform other job-related duties as assigned.

Physical Requirements

• Sit.
• Use his/her fingers.
• Frequently talk and/or hear.
• Continuously sit.
• Occasionally lift and/or move up to 10 pounds.

Conditions

• Indoors office, controlled temperature environment.
• The noise level in the work environment is usually quiet.