Claims Adjuster - Crop V

Full-time employee position.

About the role

Respond to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments, and administering insurance policies to ensure compliance with state and federal regulations. This role is remote and based in North Dakota.

Responsibilities

• Complete field inspections, reviews, and adjustments accurately and efficiently to administer crop insurance policies.
• Ensure compliance with insurance statutes and regulations to apply crop policies cost-effectively.
• Build and maintain customer relationships through timely and accurate policy service.
• Document and transmit loss information accurately to assess potential damages.
• Support business objectives through quality control tasks, audits, and risk assessments.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others positively.

Requirements

• High School Diploma or GED.
• Must possess a valid Driver’s License.

Preferred Qualifications

• 3+ years of experience in Agriculture and/or Farming field.
• Crop Adjuster Proficiency Program (CAPP) certification.
• Effective verbal and written communication skills.
• Ability to work effectively under pressure and comply with tight deadlines.
• Collaborate with internal staff and external customers.
• Use relevant information and individual judgment to comply with organizational and legal regulations.
• Establish and maintain effective, trusting, and respectful relationships with others.
• Complete tasks attentively and thoroughly with high attention to detail.
• Work independently with little supervision.
• Communicate outside the organization and share information as a positive aid to achieve best practices and objectives.

Preferred Knowledge

• Applied knowledge of agriculture and crop farming.
• Working knowledge of crop insurance regulations, policies, procedures, and best practices.
• Working knowledge of investigative techniques and legal research methodologies.
• Basic knowledge of Microsoft Office Suite.

Skills

• Adaptability
• Communication
• Conflict Management
• Critical Thinking
• Customer Service
• Detail-Oriented
• Document Management
• Financial Advising
• Insurance Claims Processing
• Intentional Collaboration
• Managing Performance
• Regulatory Compliance
• Research Analysis
• Risk Management
• Standards Compliance

Pay

The salary range for this role is $56,000 - $84,000. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time employees are eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

Benefits

• Hybrid working – a mix of working from home and in the office.
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis.
• Competitive 401(k) program with company match up to 8%.
• Well-being program including holistic wellbeing coaching, gym membership, confidential counseling, financial and legal advice.
• Tuition reimbursement for professional certifications and continuing education.
• Employee Network and Community – QBE actively supports six Employee Networks and many ways to give back to your community.