Claims Adjuster- Crop

This role is fully remote, with approximately 20% home office work and 80% field work in Texas, USA.

About the role

The purpose of this role is to investigate and process crop claims, conduct field inspections, communicate with stakeholders, and ensure compliance with insurance policies and regulations.

Responsibilities

• Complete field inspections, reviews, and adjustments accurately and efficiently to administer crop insurance policies.
• Ensure compliance with insurance statutes and regulations to apply crop policies cost-effectively.
• Build and maintain customer relationships through timely and accurate policy service.
• Document and transmit loss information accurately to assess potential damages.
• Support business objectives through quality control tasks, audits, and risk assessments.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others positively.

Requirements

• Secondary school certification.
• Valid Driver's License.

Qualifications

• Preferred: Bachelor's Degree or equivalent combination of education and work experience.
• Preferred Work Experience:
  • Experience in the insurance industry.
  • Experience in agriculture.
  • Experience in farming.

Note: QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

Pay

The salary range for this role is $56,000–$84,000. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including education and experience. Regular full-time and part-time employees are also eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

Benefits

• Hybrid working – a mix of working from home and in the office.
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis.
• Competitive 401(k) program with company match up to 8%.
• Well-being program including holistic well-being coaching, gym membership, confidential counseling, financial and legal advice.
• Tuition reimbursement for professional certifications and continuing education.
• Employee Network and Community – QBE actively supports six Employee Networks and many ways to give back to your community.

Skills

• Adaptability
• Communication
• Conflict Management
• Critical Thinking
• Customer Service
• Detail-Oriented
• Document Management
• Financial Advising
• Insurance Claims Processing
• Intentional collaboration
• Managing performance
• Regulatory Compliance
• Research Analysis
• Risk Management
• Standards Compliance

Why QBE?

At QBE, we’re enabling a more resilient future—for our customers, communities, environment, and our people. Our industry offers interesting and varied careers where you can help people protect what matters most. As part of the QBE team, you’ll work with passionate, talented, and kind colleagues. Our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.