Claims Adjuster

American Farm Bureau Insurance Services, Inc. (AFBIS, Inc.) is seeking a remote Claims Adjuster based in Grand Rapids, Michigan and the surrounding area. This role focuses on loss adjustment, pre-acceptance, and quality control for Crop Hail and Federally Reinsured Crop Insurance products.

Responsibilities

• Communicate directly and follow up with insureds to perform loss adjustments, pre-acceptance, or quality control inspections to gather facts for claim settlements or inspections.
• Stay current with crop insurance industry procedures for proper claim adjustment.
• Analyze and recommend enhancements for company software to ensure compliance with company and RMA procedures.
• Perform claim audits and reviews.

Requirements

• A Bachelor’s degree and/or 2+ years of claims adjusting experience.
• Ability to obtain and/or maintain required adjuster certifications and licenses.
• Valid driver’s license.
• Ability to read, analyze, and interpret policy information and applicable procedures.
• Proficiency in Microsoft Word and Excel.
• Excellent verbal, written, and interpersonal communication skills.
• Strong problem-solving, critical thinking, analytical, organizational, multitasking, and time management skills.

Preferred Qualifications

• Knowledge of Crop Hail and Multi-Peril Insurance policy forms, endorsements, and approved claims adjusting procedures.
• Crop insurance experience, particularly in claims.
• Understanding of farming practices and crops typical to the territory.

Essential Functions and Physical Demands

• Ability to drive for extended periods of time.
• Primary territory includes the home state and adjoining states, requiring some overnight travel.
• Willingness to travel and accept assignments in any state serviced by AFBIS.
• Capability to climb grain bins or other storage structures and walk on uneven ground during field adjustments.

Pay

The expected starting salary range for this position is $50,000 to $65,000. Actual pay will be determined based on experience and other job-related factors permitted by law.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Company-funded cash balance pension and a 401(k) retirement plan.
• Flexible Spending and Health Savings Accounts.
• Paid holidays, vacation, and sick time.
• Employee Assistance Program.
• Additional benefits available.

Applicants must be authorized to work in the U.S. for any employer without the need for employment visa sponsorship. AFBIS does not sponsor employment visas or take over an employment visa from another employer.