City Manager | Rhode Island | Part Time | Cleaning

What You'll Do

• Client Relations & Business Development: Represent Slate at promotional opportunities such as industry events or client meetings
• Conduct walkthroughs with potential clients to understand their cleaning needs
• Provide face-to-face service and account management for existing clients
• Build long-term client relationships and support account retention
• Operations & Oversight: Conduct weekly, bi-weekly visits to all sites and support accounts, including residential accounts, and new openings
• Ensure quality assurance through site walkthroughs, checklists, and photo documentation in Jobber
• Conduct QA inspections at client sites to ensure service quality and compliance with company standards
• Report updates, issues, and staffing needs to the Support Team and leadership
• Employee Supervision & Support: Provide coaching, feedback, and accountability to employees on-site
• Ensure cleaners follow protocols and represent Slate professionally
• Assist with recruitment, onboarding, and training as needed

  Requirements

  • Proven track record in sales, account management, or business development
  • Strong communication and interpersonal skills
  • Experience in lead generation, prospecting, and client presentations
  • Self-motivated, target-driven, and able to work independently
  • Experience in cleaning, facilities management, or a related industry is a plus
  • Experience managing field teams, scheduling, and overseeing service quality is highly preferred
  • Strong problem-solving skills and ability to handle client needs on-site
  • Ability to travel across NJ to client sites (reliable transportation required)
  • Bilingual (English/Spanish) required
  • Availability to work part-time with flexible scheduling, including daytime, evening/night visits, and occasional weekends