CITY CAFE TEAM LEAD -SARASOTA

About Us

With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization focused on your growth and well-being. We are expanding locally and into new markets, offering long-lasting career opportunities in a fun, supportive environment.

Our Vision: To be the ultimate home store.

Our Purpose: To enrich people’s lives and make the world a better place.

Our Mission: To provide quality home furnishings at excellent values in an exciting and fun environment.

• Mutual Trust & Respect
• Continuous Improvement
• Entrepreneurial Spirit
• Customer Focus
• Teamwork
• Giving Back

About the Role

As a Café and Wine Bar Associate, you will prepare and serve coffee, baked goods, and alcoholic beverages. You will operate the cash register, handle transactions, and assist the CITY Café team during events like "Wine & Design," showroom grand openings, and other key events. Your role ensures the success of the CITY Café at CITY HOME.

Responsibilities

• Prepare and serve cookies, other menu items, and beverages throughout the day.
• Maximize café sales by providing world-class service, suggestive selling, and upselling.
• Meet or exceed pre-determined monthly sales goals.
• Prospect and find new ways to increase business.
• Adhere to assigned Standard Work and Role Responsibilities.
• Maintain cleanliness of the CITY Café by completing the daily checklist according to ServSafe standards.
• Order and maintain proper inventory of beverages and glassware using the "first in, first out" process.
• Focus on quality control of product temperature and service.

Requirements

• High school diploma preferred.
• One (1) to three (3) years of food service experience preferred.
• Flexibility to work nights, weekends, and holidays.
• Full-time (40 hours/week) or part-time (32 hours/week) availability.
• Must be 21 years of age or older.
• Valid Florida Driver’s License.
• ServSafe Certification preferred but not required.

Skills

• Social Intelligence: Speaking effectively and listening attentively.
• Relationship Management.
• Professionalism.
• Customer Orientation.
• Teamwork.

Physical Requirements

• Lifting in excess of 20 lbs.
• Set-up, bending, reaching, and cleaning in the café.
• Prolonged standing and/or walking.

Technology Requirements

• Knowledge of Microsoft Office Programs (Excel, Word, Outlook, etc.).
• Familiarity with Google Suite (Docs, Sheets, Slides, etc.).

Pay

$15 - $18.50 per hour.

Benefits

• Competitive and Transparent Compensation: Visibility into all associate-level pay ranges within your department. Opportunity for performance-based and profit-sharing bonuses.
• Associate Well-being: Workforce and demand planning for leveled workload. Paid vacation & sick time. Paid parental leave. Flexible work environment and schedule (varies by department and role). Community involvement and volunteer opportunities.
• Health Benefits:
  • Free virtual healthcare services (for associates enrolled in medical plans).
  • Medical options include employer-funded HSA options.
  • Vision coverage to support eye health and well-being.
  • 100% employer-paid dental option available.
  • Employee Assistance Program (EAP).
  • Life & Disability Insurance: 100% employer-sponsored options.
  • Voluntary Insurance (Accident, Hospital, Critical Care, etc.).
• Retirement Benefits:
  • 401(k) with 100% vesting and discretionary company match upon enrollment.
  • Roth 401K option.
  • Financial wellness webinars.
• Growth Opportunities:
  • 90% of promotions are from within.
  • Access to various training for professional development.
  • Individual Development Plan (IDP) (varies by department).
• Associate Purchase Discount Program.