City Beets Kitchen - Transportation Coordinator

About the role

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. City Beet Kitchens is a mission-based non-profit catering company. We were established in 1995 as "Comfort Foods" and rebranded in 2015 to "City Beet Kitchens." We cater to large clients in the non-profit space (institutional division) as well as corporate and private events (events division), providing meals, snacks, boxed lunches and specific curated events (e.g, galas, weddings, etc.).

Responsibilities

• Coordinate schedules for drivers for CBK institutional routes.
• Resolve any issues encountered during deliveries, such as delays or customer complaints.
• Ensure weekly supplies are delivered to all contracted sites.
• Maintain clear and effective communication with dispatch/manager, kitchen staff, and customers.
• Provide timely updates on delivery status and address any questions or concerns.
• Contact drivers with any scheduling updates.
• Interact with customers in a friendly and professional manner.
• Address customer inquiries, concerns, and feedback to ensure a positive experience.
• Verify food orders before delivery to ensure they match customer requests.
• Address any discrepancies promptly to maintain customer satisfaction.
• Follow food safety regulations and guidelines to ensure food is delivered in a safe and hygienic manner.
• Operate a delivery van safely, following all traffic laws and regulations.
• Navigate routes effectively within the New York area, ensuring timely and safe travel.
• Deliver food orders to customers within specified timeframes.
• Optimize delivery routes to account for traffic conditions and ensure efficiency.
• Safely load and unload food orders from the delivery vehicle.
• Ensure proper food handling and adherence to safety standards.

Qualifications

• High School Diploma or equivalent.
• A minimum of 3 years’ professional driving and logistical coordinating experience.
• A minimum of one year of experience working directly with psychiatrically disabled or addicted individuals.
• Experience providing recreation for this population extremely important.
• Knowledge of case management databases and proficiency in Microsoft Office Suite.

Pay

$24.50 per hour