Citizens Teller

About the role

Starting Salary: $21 / hour and up

What You'll Do

• Greet customers in branches
• Demonstrate use of mobile app and ATMs for simple transactions
• Create amazing experiences for customers, offering personalized advice and solutions
• Educate customers on Citizens products and benefits
• Follow financial policies and procedures, including proper cash handling and adherence to laws and regulations

What You'll Get

• Meaningful work & relationships
• Commitment to community
• Career opportunities, rewards, and upskilling
• Exceptional benefits

Required Qualifications

• High School degree or GED
• Minimum of 6 months experience processing transactions (cash and/or digital payments)
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customer-centric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours, which can include weekends and evenings

Preferred Skills/Experience

• 1 year of experience processing transactions (cash and/or digital payments)
• Motivates others, like teammates, business partners, and specialists, through collaboration
• Process-oriented, energetic, detail-oriented, and able to multitask effectively

Hours & Work Schedule

• Hrs per week: 20
• Work schedule: Varies with branch needs and may include weekends and evenings

Pay Transparency

The salary range for this position is $21.70 – $26.75 /per hour, plus an opportunity to earn additional incentive earnings (if applicable).

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Note

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Posting End Date

09/14/2026