Citi Private Bank - UHNW Private Banker

Responsibilities

• Actively identify prospects and establish contact with them/convert prospects into clients.
• Demonstrate an in-depth understanding of clients’ businesses and sources of wealth generation.
• Anticipate events in a client’s life and business which have significant financial implications.
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters.
• Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank.
• Effectively manage client expectations regarding what can and cannot be executed on their behalf.
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.
• Uncover needs that are not articulated or clearly expressed by the client.
• Bring together the product experts to develop long-term solutions to strengthen relationships with the firm.
• Help clients achieve broad financial/investment goals related to the creation and management of wealth.
• Develop tailored solutions that address clients' investment, risk management, and financing/liquidity needs.
• Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction.
• Establish a referral network and gain introductions to potential clients which generate new sales.
• Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Citi Private Bank.
• Help team members acquire the experience necessary to establish credibility with clients and intermediaries.
• Demonstrate strong commitment to team success and place team goals above personal achievement.
• Encourage team members to work together to deepen client relationships and exceed sales goals.
• Partner with support groups in Citi Private Bank to maintain control, find solutions and resolve issues.
• Follow standard procedures and advocate appropriate exceptions to standard practices when the bigger picture needs to be considered, and seeks or grants approvals as appropriate.
• Ensure compliance on regulatory requirements and minimizes any potential liability for Citi.
• Ensure strong controls and effective operational and administrative services.
• Set an example of behavior to all staff.
• Partner with colleagues across the Citi network to leverage capabilities and share expertise.
• Advocate for the client, negotiating on their behalf with members of the Private Bank and Citi.
• Ensure clients are presented with seamless execution of internal processes and Citigroup services.
• Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution.
• Understand and communicate the risk involved with various investment strategies.
• Establish credibility and trust with all Citi Private Bank colleagues, maintaining the highest standards of personal and professional integrity.
• Persevere in delivering what is promised, even when obstacles arise.
• Flag and report illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability.
• Understand the broad array of products and services under the Citi umbrella.
• Apply an in-depth level of knowledge in key investment and financing products.
• Develop expertise to identify business opportunities and address the unique needs of specific client segments.
• Keep abreast of financial industry developments and current global market conditions.
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism.
• Seek continuous improvement, admit mistakes and adapt behavior, based on feedback from clients and colleagues.

Qualifications

• 15+ years of experience
• Extensive and proven experience in Private Banking having covered the UHNW market
• Extensive experience in working with and/or leading client teams and transactions
• Demonstrated track record in relationship selling
• Demonstrates extensive knowledge of all Citi Private Bank banking and product systems, platforms, tools and capabilities