Circulation Coordinator

Summary Of Job Duties And Responsibilities

• Manages circulation, reserve, overdue, and lost items, billing, and shelving functions of Waterfield Library.
• Directs and supervises the daily activities of full-time and part-time student employees in the Circulation Department.
• Plans and supervises the shelving of physical collections.
• Ensures high quality customer service for library patrons.
• Collaborates with library personnel on workflows, projects, policies, and procedures.
• Communicates with patrons regarding account status, materials checked out, overdue notices, lost items, and billing.
• Assists patrons in the use of library resources and equipment, such as the library catalog and printers.
• Enforces University and library policies by advising patrons and contacting administrators or security personnel when necessary.
• Responds to weather, fire, and security emergencies by initiating emergency procedures, maintaining order, securing designated areas, and contacting authorities.
• Supervises, schedules, and trains two full-time employees and more than 25 student workers, including timesheet and payroll responsibilities.
• Provides a lost and found service for Waterfield Library patrons.
• Manages the Waterfield door access system and serves as Building Coordinator.
• Contributes to the overall success of Waterfield Library by performing other essential duties as assigned.