CIO Office Receptionist (Clerical) - IT

We are seeking a motivated student employee to serve as the Front Desk Receptionist for the CIO Office. The successful candidate will have a positive, professional, and genuine customer service attitude, displaying excellence, integrity, reliability, and innovation while solving problems, executing tasks, and supporting the CIO Office suite.

Responsibilities

• Provide a high level of customer service to faculty, staff, and students and assist staff with office operations.
• Perform duties including typing, filing, answering telephones, customer service, scheduling appointments, and meeting/event set-up.
• Greet and direct visitors to the appropriate resource.
• Answer phones and relay messages.
• Operate basic office equipment.
• Perform light personnel filing and database research.
• Set up and clean up before and after OIT meetings and events.
• Assist with supply inventory.
• Manage the distribution of incoming/outgoing mail.
• Light cleaning.
• Other duties as assigned.

Requirements

• Customer service experience.
• Excellent communication and organization skills.
• Good phone etiquette.
• MS Office experience.
• Comfortable in an office setting.
• Must work well with others.
• Ability to maintain professionalism and confidentiality at all times.

Skills

• Excellent written and oral communication skills.
• Sensitivity to intercultural communication.
• Great attitude with a strong desire to provide excellent customer service.
• Ability to multitask and make effective use of available time.
• Able to lift/carry up to 25 lbs.
• Detail-oriented.
• Dependable and punctual.

Schedule

Up to 25 hours per week during regular business hours. Remote work is not available.

Enrollment Requirements

• Fall/Spring Semesters: All student employees must be enrolled at least half-time (5 hours for graduates, 6 hours for undergraduates). F1/J1 Visa students must be enrolled full-time (9 credit hours for graduates, 12 credit hours for undergraduates).
• Summer Semester: Students must be enrolled in at least 3 summer credit hours or be enrolled in the upcoming fall semester in the minimum credit hours required for their classification. Students enrolled in fewer than 3 summer credit hours will be subject to FICA taxes. For Federal Work Study Program (FWSP) positions, students must be enrolled in at least 6 credit hours (undergraduate) or 5 credit hours (graduate).
• Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum required, the student must obtain a letter from their Academic Advisor and submit it to Human Resources.

New incoming students are not eligible for student employment until the semester in which they begin classes.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.